Financial Aid

Frequently Asked Questions

NetPartner

What is NetPartner?
NetPartner is a web-based student portal that provides students realtime access to their CMC financial aid information. Current and prospective CMC students can log in to NetPartner using their assigned CMC ID and a NetPartner PIN.

What can I do with NetPartner?
NetPartner allows you to view and accept financial aid awards, track documents required to complete your financial aid file, read messages from the financial aid staff, and track Federal student loans. Some of the major changes to the financial aid application process include:

  • You will accept or decline awards using NetPartner.
  • You can now view an up-to-date list of the documents the FAO has received and those you are missing.
  • You can track your federal student loans.
  • When the financial aid staff makes a change to your award or has an important message for you, you will be able to view it in NetPartner.

How do I access NetPartner?

To log-in to NetPartner, simply go to the financial aid web page and click on the NetPartner link located on the right navigation bar. You will need your CMC ID number and your NetPartner PIN. Please note that your NetPartner login information may differ from your CMC email login information.

How do I accept awards or view missing documents?

After you have logged in to NetPartner, you should be able to click on the “Accept Awards” tab. From this tab, you should be able to see a drop-down menu under “Status” next to each award. Click on this menu and select “Accept” to accept an award to “Decline” to decline the award, and then select “Submit.”

After you have logged in to NetPartner, you will be able to click on the “Documents” tab. This tab lists all documents requested by the Financial Aid Office, as well as their status. If the document status is “Received,” we have received this document and do not require any further action from you regarding that document. If the status is “Not Received,” “Incomplete,” or “Not Signed,” this document still requires action from you before it will be marked as “Received.”

Where do I get my CMC ID and NetPartner PIN?

You will receive your CMC ID with your award letter. You can log on to NetPartner as a FIRST TIME USER to establish your PIN.

I forgot my CMC ID and/or NetPartner PIN.
If you are a current CMC student who has forgotten their CMC ID number, you can find it on your CMC ID card. If you have lost your card, please visit the CUC card center to be reissued another card. If you have forgotten your PIN, you can log in using your CMC ID number and click FORGOT YOUR PIN? Simply follow the instructions to securely identify yourself. Please keep these numbers in a safe place.

Help! I cannot log in to NetPartner. What should I do?

If you are having difficulty logging in to NetPartner, please contact the Financial Aid Office at finaid@cmc.edu.