TA Subdivision

Responsibilities

Qualifications

Instructional Technology Assistant (ITA)


 

  • Work regular shifts in the ITCS Office in Roberts South 12.
  • Provide digitization services for Faculty - scanning documents and images, slides, etc.
  • Media & File Conversions - MP3, MPEG-4, WMV, QuickTime, PDF, etc.
  • Audio and Video content editing.
  • Media Transfer and Duplication - Copying CD's, DVD's, VHS, etc.
  • Assist the Instructional Technologists with research and instructional design projects as needed.

STAT Camp

GPA of 8 or higher

Resident Technology Assistant (RTA)

  • Deliver standard service and support within assigned Residence Hall, on a by-appointment basis.
  • Conduct emergency support and service calls as needed.
  • Virus-scan serviced machines.
  • Squelch virus outbreaks detected by ITS personal.
  • Provide limited network administration (i.e. changing passwords, resetting locked out accounts).
  • Track service patterns.
  • Share workload across Residence Halls as necessary.
  • Enforce ITS campus policies in conjunction with the Dean of Students Office.
  • Act as liaison between ITS and the student body at large.
  • Participate as full members in New Student Orientation.

STAT Camp

GPA of 8 or higher

Media Technology Assistant (MTA)

  • Work regularly scheduled office shift.
  • Schedule audio/visual equipment setup.
  • Log equipment setup and return.
  • Conduct audio/video training and troubleshooting.
  • Assist with video- and teleconferencing.
  • Perform minor repairs and maintenance of audio/video equipment.
  • Conduct minor troubleshooting of classroom multimedia controls.
  • Troubleshoot minor control system problems.

STAT Camp

GPA of 8 or higher

Lab Technology Assistant (LTA)

  • Work regular shifts in CMC's computer labs.
  • Provide customer service and application support for lab users.
  • Maintain computer labs as an orderly and functioning work environment.
  • Conduct limited network administration (resetting locked accounts).
  • Enforce ITS lab policies.
  • Present CMC's computer labs to VSAC tours.

STAT Camp

GPA of 6 or higher



For more information:
Information Technology Services
(909) 607-0911 - Help Desk
help@claremontmckenna.edu