• Work regular shifts in Roberts South 12.
• Provide digitizing services for Faculty - scanning documents, slides, images, etc.
• Media Conversion - MP3, Streaming Video, MPEG-4, WMV, QuickTime.
• Edit Audio and Video Content.
• Media Transfer - Copying CD's, DVD's, VHS, etc.
• Assist faculty with CMC Courseware packages.

STAT Camp is required – see STAT Camp description

GPA of 8 or higher

• Deliver standard service and support within assigned Residence Hall, on a by-appointment basis.
• Conduct emergency support and service calls as needed.
• Virus-scan serviced machines.
• Squelch virus outbreaks detected by ITS personal.
• Track service patterns.
• Share workload across Residence Halls as necessary.
• Enforce ITS campus policies in conjunction with the Dean of Students Office.
• Act as liaison between ITS and the student body at large.
• Participate as full members in New Student Orientation.

STAT Camp is required – see STAT Camp description.

GPA of 8 or higher

• Work regularly scheduled office shift.
• Schedule audio/visual equipment setup.
• Log equipment setup and return.
• Conduct audio/video training and troubleshooting.
• Assist with video- and teleconferencing.
• Perform minor repairs and maintenance of audio/video equipment.
• Conduct minor troubleshooting of classroom multimedia controls.
• Troubleshoot minor control system problems.

STAT Camp is required – see STAT Camp description.

GPA of 8 or higher

• Work regular shifts in CMC's computer labs.
• Provide customer service and application support for lab users.
• Maintain computer labs as an orderly and functioning work environment.
• Enforce ITS lab policies.
• Present CMC's computer labs to VSAC tours.
• Teach student workshops and coaching sessions as called upon.

STAT Camp is required – see STAT Camp description.

GPA of 6 or higher

• Assist department clerical staff with daily office operations.
• Clerical duties such as emailing, handling, filing, sorting, data entry
• Greeting visitors and handling phone calls
• Reports directly to ITS Business Manager

Competency in Microsoft Word, Excel, and PowerPoint

Able to independently multi-task