Jennifer Feitosa, Ph.D.
Department
Areas of Expertise
Biography
Jennifer Feitosa is an Associate Professor of Psychological Science at Claremont McKenna College, a U.S. Fulbright Scholar, and the director of the METRICS Lab. She earned her Ph.D. and M.S. in Industrial-Organizational Psychology from the University of Central Florida. Her research focuses on diversity, team dynamics, and measurement, with a particular emphasis on understanding how diversity can be effectively leveraged in work teams.
Her work has been published in outlets including American Psychologist, Journal of Organizational Behavior, Journal of Business Research, and Human Resource Management Review, and she has presented more than 100 papers at academic conferences. With over a decade of experience, Dr. Feitosa collaborates with organizations across sectors such as healthcare, sustainability, media, and government (e.g., ARI and NASA) to improve team functioning through inclusive practices.
She serves on the editorial boards of Journal of Business and Psychology and Small Group Research, and her work has been featured in venues such as the APA monitor and ioatwork.com.
Research Interests
Diversity, Teamwork, Measurement, Organizational Psychology
Education
B.S., M.S., Ph.D., University of Central Florida
Research and Publications
Selected publications (see METRICS lab website for full list):
Feitosa, J. (2025). The relevance of glocal support for DEIB: A mixed-method approach. Equality, Diversity and Inclusion, 44(9), 159-183.
Feitosa, J., Davis, A. S., Fernández Castillo, G., Burke, C. S., Natale, A. N., & Harmata, R. (2025). Adapt, endure, succeed: Profiling extreme teams. Team Performance Management, 31(7-8), 668-699.
Feitosa, J., Davis, A. S., Romain, R., & Delice, F. (2024). Team membership change events: Processes that support gender diverse teams. Small Group Research, 55(3), 375-416.
Feitosa, J., Hagenbuch, S., Patel, B., & Davis, A. (2022). Performing in diverse settings: A diversity, equity, and inclusion approach to culture. International Journal of Cross Cultural Management, 22(3), 433-457.
Feitosa, J., & Salas, E. (2021). Today's virtual teams: Adapting lessons learned to the pandemic context. Organizational Dynamics, 50(1), 100777.
Feitosa, J., Grossman, R., Kramer, W. S., & Salas, E. (2020). Measuring team trust: A critical and meta-analytic review. Journal of Organizational Behavior, 41(5), 479-501. https://doi.org/10.1002/job.2436
Feitosa, J., Grossman, R., & Salazar, M. R. (2018). Debunking key assumptions about teams: The role of culture. American Psychologist, 73(4), 376-389. http://dx.doi.org/10.1037/amp0000256